Privacy Policy

This Privacy Policy describes how Siddh Sai Corporation ("we," "us," or "our"), a civil construction and renovation company registered and operating in Surat, Gujarat, India, collects, uses, stores, and protects the personal information you provide when you visit our website (siddhsaicorporation.in), use our services, or complete a transaction with us.

By using our website or services, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

• Full name
• Mobile phone number
• Email address
• Property / residential address (for service delivery and scheduling purposes)
• Nature of your service inquiry or requirement
• Payment-related information (processed via third-party payment gateways — see Section 4)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect: IP address, browser type and version, pages visited and time spent, referring website address, and device type. This data is collected via standard server logs and analytics tools (such as Google Analytics) to improve our website experience. It does not identify you personally.

1.3 Information Collected via Forms

When you submit a contact form, appointment booking form, or any service inquiry form on our website, we collect the information you provide in those fields, including name, phone number, email address, and the details of your service requirement.

2. Purpose of Data Collection

We use the personal information collected for the following purposes:

• To schedule and confirm Site Inspection Appointments after payment of the Booking Fee
• To contact you regarding your service inquiry, project estimate, or appointment details
• To process payments through third-party payment gateways (see Section 4)
• To send service-related communications, including appointment confirmation and reminders
• To respond to your questions, complaints, or feedback
• To improve our website content and service offerings based on aggregate usage data
• To comply with applicable laws, regulations, or legal processes

We do not use your personal data for unsolicited commercial marketing without your explicit consent.

3. How We Store and Protect Your Information

• Personal data collected via our website is stored on secure servers.
• We implement reasonable technical and organisational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
• Access to personal data is restricted to authorized personnel of Siddh Sai Corporation who require it for legitimate business purposes.
• We retain your personal data for the period necessary to fulfil the purposes described in this policy, or as required by applicable Indian law.

4. Third-Party Payment Processing

When you interact with the payment interface, you are subject to the privacy policy and terms of service of the respective payment gateway provider. We recommend reviewing Razorpay's Privacy Policy at razorpay.com/privacy before completing a transaction.

Siddh Sai Corporation receives only a transaction confirmation and reference number from the payment gateway upon successful payment.

5. Sharing of Personal Information

We do not sell, rent, trade, or otherwise disclose your personal information to third parties, except in the following circumstances:

• Service Delivery: We may share your name, contact number, and property address with our internal engineers and field staff strictly for the purpose of conducting your scheduled site inspection.
• Payment Processing: Payment data is handled by our authorized payment gateway partner as described in Section 4.
• Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental authority.
• Business Transfer: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred as part of that transaction, with appropriate notice to affected individuals.

6. Cookies

Our website may use cookies to enhance your browsing experience, remember your preferences, and collect analytics data. You may configure your browser settings to refuse cookies, though this may affect certain website functionalities. We use cookies from Google Analytics (analytics and usage tracking) and standard WordPress/CMS session management. We do not use advertising cookies or sell cookie data to third parties.

7. Your Rights

You have the right to: request access to the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information, subject to legal retention requirements; and withdraw consent for data processing where consent is the basis for processing.

To exercise any of these rights, please contact us at: info@siddhsaicorporation.in or call +91 73593 59310 (Main).

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information.

9. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policies of any external sites you visit.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us